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How To Fix “Error code 506 – Embedded Browser Crashed”


This article addresses error code 506, which indicates a crash in the embedded browser while performing a task. Users encountering this error can follow step-by-step solutions to resolve the issue. The solutions are provided in a specific order, and it is important to proceed to the next solution only if the previous one does not work.

Solution 1:

Please perform the following steps:

1. Exit SuSocial.

2. On your desktop, right-click the SuSocial icon shortcut and select “Open File location.”

3. Locate the file named “2021_03.txt” and delete it (or 2023_03.txt if your SU Social is using EB 64 bits).

4. Right-click the file named “SuSocial” and choose “Run as Administrator.”

Afterwards, SuSocial will start downloading the Embedded Browser files again to fix the problem. The download duration may vary depending on your internet speed.

Please wait a few minutes for SuSocial to launch and check if the issue is resolved.

If not, proceed to the next solution.

Solution 2:

What antivirus software are you using and which version of Windows are you running?

Regarding Windows version:

If you have Windows XP, Windows Vista, Windows 7 SP1, or Windows Server 2008, unfortunately, we do not support these outdated versions. Please switch to one of the following options:

– Windows Server 2012
– Windows Server 2016
– Windows 7 SP2
– Windows 8
– Windows 10

This change may resolve your problem.

If you are using our recommended Windows versions and the issue persists, continue with the steps below.

Regarding antivirus software:

If you have Malwarebytes or Webroot installed, please uninstall your antivirus program, restart your computer, and then force update SuSocial using the following steps:

1. Close SuSocial if it’s currently running.

2. On your desktop, right-click the SuSocial shortcut and select “Open File location.”

If you don’t see the SuSocial shortcut:

Open the C:/ Drive.

In the address bar, type “%AppData%” and press Enter.

Locate and open the SuSocial folder.

3. Find the file named “Updater.exe” and right-click it, then choose “Run as administrator.”

If none of the above solutions work, please proceed to solution 3.

Solution 3:

Please follow these steps:

  1. Exit SuSocial.
  2. If you have antivirus software on your computer, exclude the SuSocial installation folder from your antivirus program.
  3. Download this file: https://www.dropbox.com/s/eszigddxutl8k12/CEF_2021_03.zip?dl=0
  4. Copy the downloaded file to the SuSocial installation folder.

Before proceeding to step 5, make a backup of the entire SuSocial installation folder on your computer in case something goes wrong.

  1. Extract the downloaded file and overwrite the old files in the installation folder.


Error code 506 signifies a crash in the embedded browser during an operation. To fix this problem, users can follow the step-by-step solutions outlined in the article. In Solution 1, users are instructed to exit SuSocial and perform actions such as deleting a specific file and running SuSocial as an administrator. Afterward, SuSocial will download the necessary files again. If the issue persists, Solution 2 provides guidance for users regarding their antivirus software and Windows version. It suggests switching to a supported Windows version or uninstalling certain antivirus programs. Solution 3 involves excluding the SuSocial installation folder from antivirus software, downloading a specific file, and replacing old files with the new ones. If none of the solutions work, users are advised to contact the SuSocial technical support team for further assistance.

If none of the above solutions work, please contact our technical support team at contact(a)SuSocial.com, mentioning that you followed the steps in this guide and none of them worked. They will assist you further with the issue.

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