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How To Fix Error “CSRF token missing or incorrect”


Welcome to our guide on resolving the “CSRF token missing or incorrect” error that occurs when accessing Instagram through our embedded browser in SuSocial. Our goal is to provide you with a seamless browsing experience while managing your Instagram account. However, this error can hinder your access and disrupt your workflow. In this concise guide, we’ll explain the causes behind the error and offer practical solutions to help you overcome it. Let’s dive in and get your Instagram experience back on track.

Possible Reasons For The Error “CSRF token missing or incorrect”

The error message “CSRF token missing or incorrect” on Instagram typically occurs when there is an issue with the Cross-Site Request Forgery (CSRF) protection mechanism. CSRF is a security measure implemented by websites and applications to prevent unauthorized actions from being performed on behalf of a user.

In the context of Instagram, the CSRF token is a unique identifier that is generated and associated with each user’s session. It is used to verify the authenticity of requests sent to the server, ensuring that they originate from a legitimate user and not from a malicious source.

When you encounter the “CSRF token missing or incorrect” error on Instagram, it means that the token either wasn’t included with the request or was not valid. This can happen due to various reasons, including:

  1. Expired or invalidated session: If your session on Instagram has expired or been invalidated, the CSRF token associated with it becomes invalid as well. This can occur if you have been logged out or if there was a significant time gap since your last interaction with the platform.
  2. Browser or network issue: Sometimes, browser extensions, network settings, or temporary glitches can interfere with the proper transmission of the CSRF token, resulting in an error message.

How To Fix This Error

To troubleshoot this error, you can try the following steps:

When Log in on the Embedded browser fails with the error: “CSRF token missing or incorrect”

You can try the steps below:
1. Please open the Embedded Browser > click the three dots as you can see below and click on:
  • 1- Clear Cookies
  • 2- Clear Browsing History
  • 3- Clear Cache file
After that, please close the embedded browser and open it again, then try to login again and let us know.
2. If that didn’t work, please try to add the account as a new profile and see if that helps.
3. If not and you still get the same issue, please change the proxy you are using on that account, assign the account to a different proxy, and see how it goes after that.


In conclusion, this guide has provided you with practical solutions to address the “CSRF token missing or incorrect” error when using our embedded browser for Instagram. By understanding the causes of the error and following the troubleshooting steps, such as clearing cookies, browsing history, and cache files, you can overcome the issue. Additionally, trying alternative approaches like adding the account as a new profile or changing the proxy settings can also help resolve the error. Remember, our support team is available to assist you further if needed.
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