Local Data Is Locked For ’email’ Error
If you are a SuSocial user, you may have encountered an error message when attempting to sign in with a new email address. The error message reads: “Local data is locked for ‘firstname.lastname@example.org’. Please use that account or contact support!” This message can be frustrating, but it is actually a security measure implemented by SuSocial to protect users’ data. In this article, we will explain why this error occurs and what you can do to resolve it.
Why I Am Getting this Error?
If you encounter the subsequent error while attempting to sign in to your SuSocial account.
Local data is locked for ‘email@example.com’. Please use that account or contact support!
This occurs when attempting to log in with a different email to a SuSocial instance that was previously accessed with another email.
As a security measure, we restrict the data to the email previously used to log in, making it impossible to access with any other email.
To access the data, you can either use the email that was previously used to log in, or if you prefer not to do so, you can send an email to contact(at)SuSocial.com explaining your reasons, and we will assist you accordingly.